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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Fulfilment

Digital download products are instantly delivered. After purchase, you will receive a pdf with a link to your Canva template where you will be able to edit anything you like. Please be sure to follow the instructions carefully. 

Accounts are created automatically after purchases.

If you purchase any of our graphic design gigs, our delivery timeframe typically takes 24 hours. For web design, or social media management /  marketing gigs, reach out to us for more clarity.

Instant download items don’t accept returns, exchanges or cancellations.

Please contact us if you have any questions or need additional support. I am always happy to help!

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